We are Registered Migration Agents based in Melbourne
We are Registered Migration Agents based in Melbourne
This Privacy Policy explains how CG Migration Services collects, uses, stores, and discloses personal information provided through our website, contact forms, enquiries, appointments, and migration-related communications. It is designed to help you understand how your information is handled when you interact with our business.
We may collect contact details, enquiry information, identification details, and migration-related information relevant to your request.
Information is used to respond to enquiries, assess service needs, arrange appointments, and support migration or education matters.
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure.
You can contact us to request access to, or correction of, personal information we hold about you where appropriate.
CG Migration Services is a Melbourne-based migration consultancy led by Registered Migration Agent Gurpreet Cheema (MARN 2217773). We assist clients with migration pathways, visa applications, student support, and related Australia migration services.
The personal information we collect depends on how you interact with us. This may include your name, phone number, email address, residential address, date of birth, passport or identity details, education and employment background, visa history, family information, and other information relevant to your migration or education matter.
Where necessary for a particular matter, we may also collect more sensitive or detailed information that is reasonably required to assess eligibility, prepare documents, or respond to a request you make.
We may collect personal information directly from you when you submit a contact form, send an email, call us, book an appointment, provide documents, complete consultation forms, or otherwise communicate with us. We may also receive information from third parties where you authorise this, or where it is reasonably required for your matter.
We collect personal information so that we can respond to your enquiry, understand your circumstances, provide migration or education-related support, arrange appointments, communicate with you, prepare service proposals, and where applicable assist with visa or related matters.
When you use our website, limited technical information may be collected automatically by standard website systems, such as your IP address, browser type, device information, referral source, pages visited, and approximate usage data. We may use cookies or similar technologies to support website functionality, performance measurement, and user experience.
You can generally manage cookie preferences through your browser settings, although disabling some cookies may affect website functionality.
We do not sell personal information. We may disclose personal information where reasonably necessary for the purpose for which it was collected, where you authorise the disclosure, or where disclosure is required or permitted by law.
Some service providers, cloud systems, communication tools, or education-related institutions we work with may be located outside Australia or may store information overseas. Where overseas disclosure is reasonably necessary, we aim to handle information carefully and only in connection with legitimate business or service purposes.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps may include controlled access practices, secure storage systems, device protections, and limiting access to information to people who need it for business or service purposes.
Although we take reasonable care, no website, email, cloud platform, or electronic transmission method can be guaranteed to be completely secure.
We keep personal information only for as long as it is reasonably required for business, service, compliance, record-keeping, dispute resolution, or legal purposes. When personal information is no longer needed, we aim to take reasonable steps to securely destroy it or de-identify it where appropriate.
We may contact you in response to your enquiry, about an appointment, or regarding services relevant to your request. If we send updates or marketing-type communications, you can ask us to stop those communications at any time by contacting us directly.
You can request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete, or out of date. We may need to verify your identity before responding, and in some circumstances access may be limited where permitted by law.
Our website may contain links to third-party websites such as government portals, social media platforms, map services, or education providers. We are not responsible for the privacy practices, content, or security of external websites, and you should review their policies separately.
We may update this Privacy Policy from time to time to reflect service, website, legal, or operational changes. Any updated version will apply from the date it is posted on this website.
If you have any questions, access requests, correction requests, or privacy-related concerns, you can contact CG Migration Services using the details below.
Email: info@cgms.com.au
Phone: +61 450 409 940
Address: CS Hub, Office 7, Level 1/34 Commercial Rd, Caroline Springs VIC 3023, Australia
ABN 34 545 151 281